What do you need help with?
Hover over any of them to see what's involved — or click through for the full breakdown.
- Free discovery call
- Flexible terms
- Only pay for what you need
We build or rescue your site, keep it updated, and tune it so Google actually shows it to people searching for what you do.
Click for the full breakdown →Content calendars, design, posting and replying across Facebook and Instagram — plus a Google Business Profile set up and verified so you turn up on the map. Packages from R2 500 a month.
Click for the full breakdown →Vehicle branding, shopfront and window signage, event banners and the print collateral that makes a small operation look established.
Click for the full breakdown →Bulk email to businesses that reaches the inbox instead of the spam folder — content written to avoid filters, sending addresses warmed up slowly, and sender reputation looked after.
Click for the full breakdown →Full account build — pipelines, calendars, forms, phone, SMS and email sending — configured around how you actually sell.
Click for the full breakdown →Inbox, diary, quotes and invoicing handled by a real person using AI — or the same setup built inside your own business for your team to run.
Click for the full breakdown →Not sure which one you need? Most people aren't — start with a free discovery call.
Book a callWeb Design & Management
A website that's finished, current, and actually turns up when someone searches for what you do. We build it, then keep it alive — so it never becomes the thing you've been meaning to get to.
What's included
- New site design and build
- Refresh or rescue of an existing site
- Ongoing updates and maintenance
- Google SEO — keywords, structure, speed
- Copywriting and image sourcing
- Domain and hosting admin handled
Scoped per project. Ongoing management can run as a small monthly retainer once you're live.
Free discovery call — no obligation.
EnquireSocial Media & Google Business Profile
Organic content management for Facebook and Instagram, plus the Google Business Profile that puts you on the map — the two places people check before they call you.
Every package includes
- Content calendar, approved by you
- Analytics tracking and recommendations
- Optional 30-minute strategy session
- Add-ons: reels, stories, LinkedIn, sell-by-chat
Google Business Profile — R1 800 once-off
- New setup or optimisation of an existing profile
- Business information, hours and service areas
- SEO keywords worked into the listing
- Verification seen through to the end
Social packages are per month, minimum three-month term. Posts are shared across both platforms. You supply logo, brand colours and images of your work. The Google profile is a separate once-off and can be done on its own.
Not sure which tier fits? Ask — we'll say honestly.
EnquireBusiness & Personal Signage
Physical branding that makes a small operation look like an established one — on the road, on the shopfront, and in people's hands.
What we cover
- Vehicle branding and magnetics
- Shopfront and window signage
- Event banners and pull-ups
- Print collateral and business cards
- Artwork prepared to the printer's spec
- Supplier sourcing and quotes
Quoted per job once we've seen the spec — size, material and quantity drive the cost.
Send us what you need branded and we'll come back with options.
EnquireEmail Deliverability
Sending bulk email to businesses only works if it arrives. We make sure your campaigns reach the inbox rather than quietly dying in a spam folder — which is where most cold and bulk email ends up.
What we do
- Copy written to avoid the words and patterns that trip spam filters
- New sending addresses and domains warmed up gradually
- Sending addresses kept separate from your main business email
- Sender reputation monitored and protected
- List hygiene — bounces and dead addresses removed
- Volume paced so you don't get flagged
Deliverability is ongoing work, not a one-time fix — reputation is built slowly and lost quickly. Scoped after a look at your current setup and send volume.
Emails not landing? We'll tell you why.
EnquireGoHighLevel Setup
GoHighLevel is powerful and genuinely fiddly to set up. We build the account properly from scratch, so you inherit something that works rather than something half-configured.
Full account setup
- Sub-account created and configured
- Pipelines and stages built around how you actually sell
- Calendars and booking links
- Forms and intake capture
- Phone and SMS provisioning
- Email sending and domain authentication
Once-off setup, quoted after a scoping call — the price depends on how many pipelines and calendars you need. Handover includes a walkthrough so your team can run it.
Already on GoHighLevel and stuck? Say so — we'll take a look.
EnquireClaude Business Admin
Your day-to-day admin, handled by a real person who uses AI properly — and, if you want it, the same setup built inside your own business so your team can run it themselves.
Admin, done for you
- Inbox and diary management
- Quotes, invoicing and follow-ups
- Supplier and client liaison
- Documents, data capture and reporting
- The recurring tasks that quietly eat your week
AI, set up in your business
- Working out which tasks are worth automating
- Repeatable workflows your team can actually use
- Connecting the tools you already pay for
- Training and written handover, so it sticks
A person stays accountable for the work. AI makes it faster — it doesn't get handed the keys.
Start with a few hours a week and scale from there.
EnquireWhy a virtual assistant
You probably need one if any of this sounds familiar
You're constantly behind on admin.
You're losing potential clients because you can't keep up.
Your socials and website haven't been updated in months.
You're overwhelmed, or tired of doing everything alone.
Some tasks sit well outside your comfort zone.
You'd rather spend your hours on the work you're actually good at.
About
Small business support, without the overheads
The Extra Set is a Cape Town–based virtual assistant service working with small businesses and independent operators across South Africa — and, since the work is remote, well beyond it.
The idea is simple. Most small businesses don't need another salary on the books; they need an extra set of hands and eyes on the work that keeps slipping. That might be a few hours of admin a week, a website that finally gets finished, or a social presence that runs without you thinking about it.
Everything starts with a free discovery call about where the pressure actually is. From there we scope the work, agree the terms, and get on with it.
How it works
- 1. A free discovery call.
- 2. We scope the work and quote it.
- 3. Flexible terms — only pay for what you need.
- 4. Regular check-ins, so it keeps working.
Clients & collaborators
The businesses we work with
Some we support day to day; others we build alongside. Either way, this is the company we keep.
Reviews
What people say
The Extra Set had a look at what we do, made practical suggestions, and got to work helping build our digital business foundation. They didn't just take what we thought we needed and charge us for it, but looked at our priorities, budget, and existing structures to make practical suggestions. It feels like a team collaboration. Thanks guys for all the hard work.
Melissa is competent and reliable. She is able to complete tasks with minimal supervision and provides prompt, comprehensive feedback. Her troubleshooting skills are above average as she has a strong sense of responsibility and dedication to her work. I have and will continue to recommend The Extra Set without any reservations.
These guys are awesome. Creative and good attention to detail. Highly recommend.
Get in touch
What do you need help with?
Send a note about what's on your plate. You'll get a straight answer on whether we can help and what it would cost.